Payment Policy

By using our services, you agree to these Payment Policy Terms in addition to any other terms applicable to the particular service you use.

By using Applet 3D payment processing services and other payment methods, you agree to be bound by our terms, policies, and service guidelines. If you are using the Payment Services on behalf of a company, that company accepts these terms and you represent to us that you have the authority to bind that company or entity to these terms.

Payment methods

Applet 3D currently uses various payment processing systems. We accept payments via Wire Transfer or PayPal. Applet 3D does not store information about the payment cards of its customers.

We reserve the right to refuse to work on any project without the need to provide a justification. 

Payment Terms

1. We start working on the project the next business day after the deposit is paid.

2. Payments are divided into two parts. The first 70% needs to be paid before the project starts, the second 30% (balance) needs to be paid before final renderings are done.

3. The Quote reflects only the information provided in the inquiry and estimation stage of the project and can change in case we receive additional information during the Discovery phase, that was not included in the Quote. The price for the project will be updated to reflect that change. 

4. If we did not get the revisions within 2 months, you should pay the balance. Your revisions will stay active when you are ready to move on with the project.

5. All models are evaluated separately after the project is paid for and after the Discovery phase.

6. The final rendering will be sent only after the balance is paid.

7. Refunds are made under certain circumstances discussed with the client. A full refund will be considered for the following reasons:

  • the customer’s order cannot be fulfilled;
  • the client’s request to cancel the order is received before the start of development.

Payment Policy updates and changes

In the case that changes are made to our Payment Policy, we will post those changes on this page.

How can you contact us about this notice?

If you have some questions or comments regarding this Payment Policy, please contact us:

Address:

100 N 18th St, Suite #300

Philadelphia, PA 19103

Phone:

267-297-4446

Email:

sales@applet3d.com 

Website:

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Rating
5.0
Read our 12 reviews
What our customers say
Rating
5.0
12 reviews
Write a review
Cassandra Brunson
4 months ago
Applet3D has allowed me to present high quality and professional renderings to my clients. Emma and Julie are both quick to respond and go far beyond to help me meet deadlines. Communicating ideas are easy. They just get it!!!! My clients and I are extremely satisfied with their work. Applet3D has far exceeded my expectations!!!! Excellent Customer Service and Superior Talent!
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Brandon Neff
4 months ago
I have been using them for several months to help me elevate my design presentations and I couldn’t be happier with their work. Both Rene and Julie are a pleasure to partner with. Excellent quality renderings, great responsiveness to edits and special requests and very professional team. I recommend them highly!
Posted on Google
John Doran
3 months ago
Working with Julie and Emma was a pleasure. They delivered high quality renderings utilizing the exact furnishings we will be using in the model home for our new 26 home project. True professionals and great timely service.
Posted on Google
steve ashby
7 months ago
Working with Rene and Julie and the rest of the staff has been great. They are quick to respond with answers to questions and very professional to work with. I would highly recommend working with them. Definitely worth a phone call to hear what they have to offer. Very happy.
Posted on Google
Amanda Reid
8 months ago
I'm a designer and hired Applet3D to prepare some 3d renderings for my client and was beyond impressed. The renderings excellent quality and perfectly convey my design. The team was very responsive, professional and a easy to work with. Quick turn around and fairly priced. I plan to use them again and would definitely recommend them for all of your 3D needs.
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